HUMAN-CENTRED INTERACTION

Let technology adapt
to people.

We design how information is presented, how feedback is understood, how errors are found and when a decision returns to the person using the system.

01

Frame

Define users, context, intended use and the point at which people review or take over.

02

Prototype

Turn task flows, explanations, warnings and recovery paths into something people can assess.

03

Evaluate

Test comprehension, failure cases, accessibility and the practical effort around the tool.

04

Handover

Record known limits, change triggers and the materials needed to maintain the interaction.

What the work can include

Conversation and multimodal interaction, professional interfaces, accessibility, assistive-technology prototypes, usability research and evaluation tools.

Signals and sensitive information

For face, voice, eye-tracking, physiological signals or other information about people, the collection purpose and necessity must be explicit. Neural data, human studies or implanted devices require their own specialised review route.

What must not be assumed

Human-centred interaction is not a claim of disease detection, therapeutic benefit or cognitive improvement. Where a function moves toward a clinical or device use, the actual function, users, communications and validation route must be assessed before that use begins.

Discuss an interaction project